All locations main number  877-884-7666

info@dunkindogwash.com

© 2023 by Ponto Pet. Proudly created with Wix.com

 Clairemont 619-276-3047  |  Tierrasanta  858-256-0499

© Dunk'N Dogwash San Diego, CA 92117

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Dunk’N Dogwash
And all businesses operating under Dunk’N Dogwash

 

Privacy Notice

This privacy notice discloses the privacy practices for www.dunkndogwash.com and all associated retail enterprises. Section One of this privacy notice applies solely to information collected by this website. Section Two of this privacy notice applies solely to information collected by retail and service establishments.

 

It will notify you of the following:

  1. What personally identifiable information is collected from you, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

 

Section One – Website and Online Privacy

 

Online Information Collection, Use, and Sharing:
We are the sole owners of the information collected on our website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone including vendors, employees or technology partners. Our website is freely open to any and does not require personal information, registration or logins to use.

 

Our website does not use cookies or other devices to track site visitors:

A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, sites use a cookie to identify you, so you would not have to log in a password more than once. As we do not require logins to access our site, we do not set tracking cookies. We do, however track traffic to our website for analytic purposes but all data is abstracted and is not linked to any identifiable entities.

 

Email Forms or Appointment Setting Forms:

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to set an appointment or ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Social Media Posting:

We maintain several social media sights such as Yelp, Facebook, Google+, YouTube or Instagram. All pictures or postings made on these social media sites are public and subject to the privacy polices enforced by the specific social media providers. For example, we are not liable for any use of information or tracking done by Facebook or access to photos or other information posted on these sites. As an informed consumer of social media, you must initiate knowledge of and accept the liability of utilizing these public forums through these providers and not under the umbrella of our privacy policies. We can assure you that we follow the best practices in security of subscriber or posters’ data when using these sites and all access and passwords are protected.

Newsletters:

Our newsletters do track click through activity from the newsletter to our website. This data is kept confidential and is only used to measure website traffic from the newsletter and is not shared with any third party applications or vendors.

Section Two – Point of Sale and Service Histories

 

Retail Information Collection, Use, and Sharing:

We are the sole owners of the information provided by our customers and stored in our point of sale systems. We only have access to/collect information that you voluntarily give us during visits, services or other direct contact from you. We will not sell or rent this information to anyone including vendors or employees.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to set an appointment, provide a customized service or ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Financial and Credit Card:

Our point of sale systems does not save any financial information outside of the specific transaction. All financial information such as credit card or debit card payment information are securely transmitted to our financial institutions and are covered by privacy and security policies established by the specific financial institution. Employees do not have access to credit card information or any other financial or federal identification information.

 

Customer Purchases:

Our point of sale system tracks customer purchase histories if rang up under a customer record. Customers are not required to provide customer information if purchasing retail products. Customer records for retail purchases are created using information voluntarily provided by the customer for tracking inventory availability, customer preference histories, promotional notification and loyalty point programs. All data is password protected, only visible to logged in employees and is not shared with any third parties.

 

Pet Information:

Many customers have multiple pets or require special handling for services. Our point of sale system tracks pet names, ages, grooming or handling specifics and visit history. This data is the property of our business is prohibited from exiting employees or other service providers. All data is password protected, only visible to logged in employees and is not shared with any third parties. Any sub-contractors such as dental cleaning or other auxiliary pet services must maintain their own customer records and provide their own privacy policy and is not protected under the umbrella of this statement.

 

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

Newsletter subscribers may opt out of receiving newsletters at any time using the unsubscribe link in the newsletter.

 

Security

We take precautions to protect your information. When you submit sensitive information via the website or given to our employees, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to our financial institutions in a secure way using industry standard instrumentation.

While do not use encryption for email or appointment setting communications as these forms generally do not contain sensitive information, we do protect your information. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information both in the cloud and onsite are kept in a secure environment and password protected.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 619-276-3047 or via info@dunkndogwash.com.

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